Frequently Asked Questions

Good news! We are back and shipping your online orders.

It may take a little longer than usual to unite you with your beautiful jewellery, but we promise to ship your order as soon as possible.

Frequently Asked Questions

Evolve bracelets and charms have been specifically crafted to fit most major brands.

Please see our Compatibility page for more information.

Evolve jewellery is designed & handcrafted with care, to the highest standards. We use the best natural materials including solid sterling silver, solid 9 carat gold, genuine NZ greenstone & Murano glass to create our New Zealand inspired designs.

Our jewellery is crafted from solid silver. Each piece is stamped with the industry standard 925 to certify that it is sterling silver - containing at least 92.5% silver.

Crafted from world-renowned Italian Murano glass, the beautifully handmade flame work of our Murano Glass charms represents the vibrant colours of New Zealand's iconic vistas.  Each glass charm is individually crafted by hand, so no two will be exactly the same - colours will vary slightly, making each charm special and unique to its wearer. 

 Yes. We’re proud to be a Kiwi owned & operated company & we stand behind the quality of our products.  Please see our full Evolve jewellery warranty terms for more information.

Please read our sizing guide for instructions on how to measure your wrist & find the perfect size bracelet or pendant chain for you.

Your Evolve bracelet is unique to you and the number of charms you can wear on your bracelet will depend on your wrist size and the particular charm designs that you choose.

However, below is a rough guide as to how many charms can be worn on Evolve charm bracelets:

Silver Signature Bracelet: Depending on the size of the Evolve Signature Bracelet you purchase and the individual charms you select to wear on your bracelet, approximately 16-24 bead charms can be worn on your bracelet.

Silver Kindred Bangle: Our beautiful Kindred Bangle is a lovely way to feature a few favourite charms, embraced between our iconic koru end-stoppers. As an approximate guide, the design of our Kindred Bangle probably lends itself to showcasing a maximum of 7 charms.  Decorative Guardian Spheres slide around your bangle, framing your charms. For more information, please see our Kindred Bangle information card

Woven Leather Journey Bracelets:

Single Twist: Our Single Twist leather Journey bracelet is perfect for showcasing a few favourite charms.  7 would probably be the maximum number of charms which should be worn on our leather bracelet due to leather’s natural tendency to stretch over time.

Triple Twist: Our Triple Twist leather Journey bracelet wraps around the wrist 3 times to create a statement bracelet (again probably carrying a maximum of 7 charms – see above). It can also be worn as a simple choker - a beautiful way to feature 1-3 favourite charms.

When wearing your leather Journey bracelet with charms, we recommend adding a pair of evolve stopper clips &/or a safety chain to keep your charms in place. For more information, please see our leather journey bracelet information card

Each charm weighs approximately 3-4g and is no larger than 15mm by 15mm.

Evolve jewellery celebrates your life experiences and is designed to age with time. The silver is treated to resist tarnishing but, like all silver jewellery, sometimes needs a quick touch up.

To ensure that you get the best from your Evolve jewellery please follow our cleaning and care guidelines

To open the Evolve clasp featured on our Signature Bracelets, apply pressure to the verical line on the clasp with your fingernail.

Evolve bracelets are measured in centimetres. We recommend that you add an extra 2cm to your wrist size in order to fit a full set of charms. To measure; wrap a ribbon around your wrist and measure against a ruler.

To add charms, loosen and unloop the leather to slide hook off. Add your desired charms, then slide leather back through the hole in the fish hook, loop over and pull to tighten. For more information on how to add charms to your Safe Travel Wrap, please see here.